Privacy Policy

Effective Date: 6/1/2025

At Coco’s Love, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website at https://cocoslove.com or purchase from our store.

1. What Information We Collect

We collect the following types of information when you interact with our site:

Personal Information:

• Name
• Email address
• Shipping & billing addresses
• Phone number
• Payment information (processed securely via third-party providers)

Non-Personal Information:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device information

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your order or account
• Improve our website and services
• Send you marketing emails if you opt in (you can unsubscribe at any time)
• Prevent fraud and ensure security

3. How Your Information is Shared

We do not sell or rent your personal information. We may share data with:

• Payment processors (e.g., GoDaddy Payments, PayPal, or Stripe)
• Shipping services (e.g., USPS, UPS, local couriers)
• WooCommerce and WordPress plugins that help run the site (e.g., calendar, checkout, analytics)

These third parties only receive the information necessary to provide their services.

4. Cookies and Tracking

We use cookies to:

• Keep track of cart contents
• Remember your preferences
• Analyze site traffic and improve performance

You can control cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information. All transactions are processed through a secure gateway and are not stored or processed on our servers.

6. Your Rights

You have the right to:

• Access the personal data we have about you
• Request corrections or deletions
• Opt out of marketing communications at any time

To make a request, email us at [Insert contact email].

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this policy from time to time. When we do, we’ll post the revised version on this page with the updated date.

9. Contact Us

If you have any questions about this policy, contact us:

Coco’s Love
Email: nicole@cocoslove.com
Phone: 415.320.4247
Website: https://cocoslove.com